Please note that from February to September, orders are only prepared on Tuesdays and Fridays (except holidays)

For example, if you place your order on a Wednesday, we will prepare and ship it on Friday and you will receive it between the following Thursday and Monday.

SHIPPING

Our team of elves works very hard every day to make sure you get your order as soon as possible.

Fees and delivery time

FedEx delivery 4-6 days
  • You will receive your order in within 4-6 working days
  • This service costs $9,99
  • Only orders of $100 or more benefit from free shipping ⭐

➤ For orders under $28, an additional handling fee will apply.

➤ Delivery times are calculated from the moment the order is prepared at our warehouse and ready for shipment.

➤ Please note that delivery times may be longer during Black Friday and Christmas due to the high volume of shipments.

Before placing your order...

Please, keep in mind this information before placing your order:

➤ Working hours for order preparation are from Monday to Friday (except holidays), from 8.00 a.m. to 12.00 p.m. (GMT +2)

➤ All orders completed after 12.00 p.m., will be prepared and shipped the next working day.

➤ Orders placed on weekends and holidays will also be prepared on the next working day.

➤ The carrier does not deliver on weekends or holidays.

➤ Ugly Christmas Sweaters assumes no responsibility when the delivery of the order does not take place as a result of the data provided being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond our control, such as the absence of the addressee.

Notifications

After payment, you'll receive a purchase confirmation email where you'll be able to check that all the details are correct. If you need to amend your order, please contact us as soon as possible.

Once your order has been prepared, you’ll receive another notification email to confirm that your items are ready to be shipped. This email will detail instructions for tracking the shipment using the delivery company's website. It is possible that shipment tracking will not yet be updated at the time of receiving this second email. Don't worry, it will be available within a few hours.