TERMS AND CONDITIONS

 

1. IDENTIFICATION OF THE OWNER AND GENERAL INFORMATION

Christmas Jumpers is the company's trade name. These Terms and Conditions regulate access to and use of the website https://uglychristmassweaters.shop (hereinafter, the Website) owned by COOL CHRISTMAS CLOTHING SL (hereinafter, CCCSL), with Tax Identification Code (CIF) B42975615 and registered office at Plaza Castilla 3, 14 E1, 2. 28046, Madrid (España), as well as the products and services offered by CCCSL on its Website.

CCCSL offers this Website subject to these Terms and Conditions. By visiting the Website or using the services or applications thereof, the user (hereinafter, User(s)) accepts these Terms and Conditions.

Users are not required to register to access the Website. However, in order to procure any of the services offered by CCCSL, the User may be asked to register and accept these terms and conditions before completing the payment.

Through the Website, CCCSL offers Users Ugly Christmas Sweaters.

These CCCSL Terms and Conditions described hereafter define the rights and obligations of CCCSL and the Users in relation to the Website. These are the only Terms and Conditions applicable to the use of the Website (without prejudice to any specific conditions for certain services) and to the placing of orders via the Website and replace any other conditions, unless previously agreed in writing between CCCSL and the User.

 

2. USER DATA

Users will not strictly be required to register using the registration form available on the Website in order to purchase the products offered on the Website. Users may purchase the products without having to register and without the obligation to do so.

At christmasjumper.shop, all of the website pages and data are protected for the User via the SSL (secure sockets layer) security certificate. As such, any data entered are secure.

The User will be liable for maintaining the confidentiality of the data and information provided and for restricting access to their computer and passwords to avoid potential unauthorised use.

If the User has reason to believe that their data have been disclosed to a third party or if they have been used without authorisation, or are likely to be, the User shall immediately inform CCCSL of the situation.

The User shall check that their data are accurate and complete and shall inform CCCSL when there are any variations or changes in the information provided during the purchase process.

 

3. ORDERS AND SALES CONDITIONS

The products and services offered via CCCSL's website are intended for the purchase of Christmas jumpers by the Users.

In order to place an order with CCCSL, Users must be over the age of 18.

From the Website, CCCSL shall send orders to any part of Europe, provided that the order fulfils the shipping requirements (United Kingdom, Germany, France, Spain, Italy, Belgium, Luxembourg, Netherlands, Ireland, Portugal, Austria, Denmark, Greece, Finland, Sweden, Estonia, Latvia, Lithuania, Germany, Cyprus, Slovenia, Malta, Poland, Czech Republic, Romania, Bulgaria, Hungary, Slovakia).

In order to place orders via the Website, the User shall provide a set of data prior to submitting the order using the purchase form. These data will be required to process their purchase order.

 

4. PRICE, PAYMENT METHOD AND DISCOUNT CODES

After filling out the form, the User may proceed to the payment of the order using the payment methods specified on the Website.

CCCSL accepts liability for credit or debit card transactions via Redsys or Stripe.

After making the payment, the User will receive an order confirmation email including a summary of the items purchased, the shipping method requested and the destination address.

If an incident arises during payment that prevents the order from being placed, the User will receive an automated payment error message and their order will not be processed until the payment process is successfully completed.

The prices of the services are expressed in euros (€), including taxes and processing and shipping fees, the amount of which will be stated at the final confirmation stage of each order.

All prices shown are final, expressly including value-added tax (VAT), although users may access a breakdown of the product price at any time.

CCCSL may occasionally offer discount codes to its Users. Such discounts may only be applied according to the instructions stipulated by CCCSL with regard to each code. In any case, Users may only use one code per order.

The use of discount codes will not be compatible with certain promotional events and collections.

 

5. Information on the products and services of Christmas Jumpers

The data included on the Website in each product and service description, their photographs, graphic or iconographic depictions and videos as well as trade names, brands or distinguishing signs of any kind, are for informational purposes only. As such, CCCSL accepts no liability for any errors in such information, although it undertakes to take any measures within its power to correct such errors or omissions as soon as possible after being informed thereof.

 

6. Returns and right of withdrawal

6.1 Returns due to manufacturing defects.

The User may return any product to CCCSL that has a manufacturing defect at no cost. Taking into account the nature of the products purchased, the User will have five calendar days from receiving the order in which to inform CCCSL of their disapproval of the products. Following this period, the User shall bear any damages.

The User will not be charged extra to return any products that have manufacturing defects.

In order to formalise the return, the User shall contact CCCSL within the given five calendar days, using the contact form, indicating the product(s) subject to return, attaching a photograph and a detailed statement of the defects found.

Once CCCSL has received the User's notification, it shall inform them if the return of the product is warranted within three to five working days. In the event that the return is warranted, CCCSL shall indicate to the User the method of collecting the faulty product or of shipping it to its offices/warehouses.

Each product to be returned must not have been used and must have all of its labels, packaging and, where appropriate, original documentation and accessories that came with it. If the User does not follow these instructions, CCCSL reserves the right to refuse the return.

Once the product has been received and the defects have been assessed, CCCSL shall offer the User the option to replace the product with another of identical characteristics, unless this option is objectively impossible or disproportionate for CCCSL.

In the event that a lack of stock should mean that another product with identical characteristics cannot be sent, the User may choose to either terminate the contract (that is, a refund for the paid amounts) or to request that another model be sent that the User chooses voluntarily.

The product with identical characteristics or the new model chosen by the User, as the case may be, will be sent within three to seven working days from the date on which CCCSL confirms to the User that the faulty product will be replaced or that the new model will be sent.

The replacement, the delivery of a new model or the termination of the contract will not incur additional costs for the User.

If the User should terminate the contract, CCCSL will refund the entire amount paid to the User for the purchase of the faulty product (including the shipping costs).

CCCSL hereby informs Users that the refund term of the amounts paid will be as follows:

If the User has made the payment via PayPal, credit/debit card, CCCSL shall refund the amount paid within 24–48 business hours of the User's decision to terminate the contract.

 

6.2 Withdrawal.

In the event that the products received in their order do not match the purchase made, the User will have a period of five (5) calendar days to return the entire order or, if they prefer, they may return any of the products that will make up the total order, all without any charge.

To complete the return, the User shall contact CCCSL using the contact form, stating the product(s) to be returned and attaching a photograph thereof. Upon receiving this communication, CCCSL shall indicate the method for shipping the order to its offices or warehouses.

The User may send the product to the following CCCSL offices/warehouses:

• Office in Spain: C. las Fábricas, 14 ,28923 Alcorcón. Madrid

CCCSL accepts no liability for the courier that the User hires to return the order. With this in mind, CCCSL recommends that the User requests that the courier provide the proof of delivery once the courier has delivered the product to the CCCSL offices/warehouses, such that the User has a record of the correct delivery of the product to CCCSL.

The product must not have been used and must have all of its labels, packaging and, where applicable, original documentation and accessories that came with it. If the User does not follow these instructions or if the product has been damaged in any way, the User accepts that the product may depreciate or that CCCSL may refuse the return.

Once CCCSL receives the order and checks that it is in good condition, CCCSL shall refund the entire amount paid by the User (including the costs for the return shipment).

CCCSL hereby informs Users that the refund term of the amounts paid will be as follows:

• If the User has made the payment via PayPal, credit/debit card, CCCSL shall refund the amount paid within 24–48 business hours of the User's decision to terminate the contract.

In any case, CCCSL shall refund the amounts paid as soon as possible and, within 14 calendar days of the date on which the User reported their decision to withdraw from the contract.

 

 

7. PRODUCT EXCHANGE POLICY

CCCSL does not allow exchanges of products purchased by the User for another product offered on the Website.

In the event that the User wishes to change the size or model, they shall contact CCCSL through our contact page, specifying the item that they wish to change and the new size or model that they desire. Within a period of 3 to 12 working days of receiving their package at our warehouses, their change of size or model will be processed.

They have up to 14 calendar days after receiving the order to make the change of size or model by post.

 

8. USE OF THE WEBSITE

Use of the Website for fraudulent purposes or for uses related to criminal offences or illegal activities of any kind is not permitted. Sending, using or reusing illegal, offensive, abusive, indecent, defamatory, obscene or threatening material of any kind, or material that violates intellectual property rights, trademarks, confidentiality, privacy or any other right, or material that is otherwise injurious or objectionable to third parties, or whose content contains a computer virus, political propaganda, marketing content, chain letters, mass mail or any other type of spam and, in general, any type of unnecessary nuisance or inconvenience, is also prohibited.

The User undertakes to legally, diligently, honestly and properly use any information or content to which they have access, either via the Website or third-party websites to which they have access through links from the Website. The User shall follow the principles of good faith and shall follow the applicable legislation and these Terms and Conditions at all times.

In addition, the User shall not maliciously or intentionally cause damage that may undermine or alter the Website and shall not introduce or spread computer viruses that may cause unauthorised changes to the Website content or integrated systems.

CCCSL reserves the right to deny Users access to the Website or even to cancel their orders if they misuse the content and/or breach any of the conditions that appear in this document.

 

 

9. INTELLECTUAL OR INDUSTRIAL PROPERTY

The intellectual property rights on the Website https://uglychristmassweaters.shop, its source code, design, browsing structures and the different elements contained in it belong to CCCSL, which has the exclusive right to use them in any manner and, in particular, copyright, distribution rights, public disclosure and transformation rights, in accordance with applicable Spanish and European legislation. CCCSL does not grant any express or implicit licences or permission concerning the intellectual and/or industrial property rights or any other right or property that is directly or indirectly related to the content of the Website. Full or partial reproduction of the content of the Website, even via a hyperlink, without CCCSL's express written consent, is completely prohibited. Unauthorised use of this content will give rise to the legal actions laid down by law.

 

 

10. HYPERLINKS

Hyperlinks on the Website may lead to third-party websites. CCCSL accepts no liability for the content, information or services that may appear on such sites, which are understood to be exclusively offered for informational purposes by CCCSL. Under no circumstances do such information or services imply any relationship, acceptance or endorsement between CCCSL and the persons or entities that own such content or the sites on which they are found.

 

 

11. PARTIAL NULLITY

In the event that any clause in these Terms and Conditions is declared null and void, the other clauses will remain in force and will be interpreted taking into account the spirit of these Terms and Conditions.

 

 

12. AMENDMENTS

The information that appears on this Website is current on the date of its last update. CCCSL reserves the right to unilaterally amend these Terms and Conditions, as well as its privacy policy and any other information. The amendments of the Terms and Conditions will enter into force as soon as they are published on this Website.

 

13. NOTIFICATIONS

All communications between CCCSL and the User pertaining to the placing of orders via the Website will be in writing and in accordance with the communication procedures established in these Terms and Conditions for each specific case.

14. LANGUAGE

CCCSL may translate these Terms and Conditions, its Privacy Policy or any other operational, policy or procedural rule that may be published on the Website. The Spanish version will prevail in the event of a dispute.

 

15. APPLICABLE LEGISLATION AND JURISDICTION

These Terms and Conditions are subject to Spanish legislation. In accordance with Spanish Royal Legislative Decree 1/2007, of 16 November, which approves the consolidated text of the Spanish Consumer Protection Act (Ley General para la Defensa de los Consumidores y Usuarios) and other complementary laws, the parties hereby submit to the Courts and Tribunals of the User's place of residence. In addition, by virtue of the provisions of Regulation (EU) No. 524/2013 of the European Parliament and of the Council, of 21 May 2013, on the resolution of online consumer disputes, CCCSL hereby informs the User that, in the event of a dispute, Users residing in the European Union may use the Online Dispute Resolution Platform developed by the European Commission, in order to try to resolve any dispute out of court that has arisen from the provision of services by CCCSL.

Users can access the Online Dispute Resolution Platform via the following link: http://ec.europa.eu/consumers/odr/

In any case, CCCSL hereby informs the User that they can use the Complaints Form to make any complaint or claim in relation to the services provided by CCCSL.